At Jai Bharat Mart, we are committed to providing quality products and ensuring customer satisfaction. This Return Policy outlines the conditions and procedures under which products may be returned.

Eligibility for Returns

Products are eligible for return only if all the following conditions are met:

The product received is damaged, defective, or incorrect.

The return request is raised within 7 days from the date of delivery or purchase.

The product is unused, uninstalled, and in its original condition.

Original packaging, tags, accessories, manuals, and invoice are intact 

Returns that do not meet these conditions may not be accepted.

Items Not Eligible for Return

The following items are non-returnable: Products damaged due to misuse, mishandling, or negligence

Items showing signs of use, wear, scratches, or physical damage after delivery

Customized, made-to-order, or special-request products

Clearance sale or discounted items (unless received damaged or defective)

Products returned without original packaging or invoice

Return Request Process

To initiate a return, customers must: Contact Jai Bharat Mart customer support within 7 days of delivery

Provide order or purchase details along with clear images or videos showing the issue Wait for return approval and instructions from our support team Returns sent without prior approval will not be accepted.

Inspection & Approval

All returned items are subject to inspection upon receipt. Return approval depends on the product condition and compliance with this policy. Jai Bharat Mart reserves the right to approve or reject any return request.

Replacement or Exchange

Replacement or exchange is offered for eligible returns, subject to product availability

If a replacement is unavailable, a refund or store credit may be provided as per our Refund Policy

Return Shipping

Return shipping costs may be borne by the customer unless the return is due to an error from Jai Bharat Mart

Products must be securely packed to avoid damage during return transit

Installation & Assembly

For products requiring installation or assembly (such as furniture or electronics):

Returns will not be accepted after successful installation or assembly

Customers are advised to inspect products carefully before installation

Offline Store Purchases

For purchases made at our offline store: Returns are accepted only with a valid invoice.

Products must be returned to the store in original condition.

Cash refunds may be replaced with exchange or store credit, depending on the case.

Contact Us

For return-related inquiries, please contact:

Jai Bharat Mart

📞 Phone: 63898 86666

📧 Email: support@jaibharatmart.com