At Jai Bharat Mart, we value customer satisfaction and strive to provide quality products and transparent service. This Refund Policy explains the conditions under which refunds may be issued for purchases made through our website or offline store.

Eligibility for Refunds

Refunds are applicable only under the following conditions: The product received is damaged, defective, or incorrect.

The issue is reported within 7 days of delivery or purchase.

The product is unused, in original condition, and with original packaging and invoice.

Refund requests that do not meet these conditions may not be accepted.

Non-Refundable Items

Refunds will not be provided for: Products damaged due to misuse, mishandling, or improper installation Used, altered, or physically damaged items after delivery Customized or made-to-order products.

Refund Request Process

To request a refund: Contact our customer support team within 7 days of receiving the product  Share your order details along with clear images or videos of the issue Our team will review the request and confirm refund eligibility Refund requests without prior approval will not be processed.

Refund Method & Timeline

Approved refunds will be processed within 7–10 business days

Refunds will be made via the original payment method or as store credit

Cash refunds (if applicable) may require additional processing time

Shipping Charges

Shipping, delivery, and handling charges are non-refundable, except in cases where the refund is due to an error from Jai Bharat Mart.

Cancellation & Refund

Orders canceled before dispatch are eligible for a refund as per our Cancellation Policy. Orders canceled after dispatch are not eligible for refunds.

Contact Us

For refund-related queries, please contact:

Jai Bharat Mart

📞 Phone: 63898 86666

📧 Email: support@jaibharatmart.com

By purchasing from Jai Bharat Mart, you agree to this Refund Policy.